Last year, the onset of the pandemic rapidly accelerated cloud adoption by businesses of all sizes — this continues today. Luckily, for many small business leaders in partnership with Managed IT Service Providers (MSPs), they were already embracing the cloud.

We are now experiencing new business inquiries coming from business leaders who are struggling with legacy technology and technical debt. Leaders expect their IT partners to guide their journey to the cloud.

The good news is, MSPs worldwide have helped lead this digital transformation. But one question remains: are professionals keeping up with the speed of technology? If we had to map out your average employee’s technical skills, would they be considered beginners when it comes to everyday Microsoft tools like, Teams, OneDrive and SharePoint? This is an important question to ask, and one you should know the answer to.

MSPs can help by expanding their services to include some technology training which will enhance professionals’ cloud computing experience and therefore increase productivity and security.  

Increased external sharing and lack of user training presents new security concerns in cloud computing. For example, 43.8 per cent of IT teams had insufficient time to train employees on new tools and processes in 2020 — and only 19 per cent provided employees with Teams-specific training.

If you are interested in learning more about how we can help, contact us for a 30minute consultation about moving to the cloud, and how your clients and prospects can keep up with the speed of today’s technology