MSPs are changing how people work every day

Even after 21 years of running an MSP, I still feel like it is the wild west in this industry. There is so much evolution happening in this business, and it is accelerating. Stepping back for some reflection, I am blown away at how much change has happened in Smart Dolphins’ internal workings and what […]

A user’s cloud journey

Last year, the onset of the pandemic rapidly accelerated cloud adoption by businesses of all sizes — this continues today. Luckily, for many small business leaders in partnership with Managed IT Service Providers (MSPs), they were already embracing the cloud. We are now experiencing new business inquiries coming from business leaders who are struggling with […]

MSPs have enough to do

I’ve run a Managed Service Provider (MSP) for nearly 21 years. Well, to be honest, eight years of that was a Frankenstein version of an MSP as we tried to figure out how to escape the hours-for-dollars business model. Thankfully, we found TruMethods (Thanks Gary!) and a few years later joined a Winner’s Circle peer group. I’ve also met many […]