MSPs have enough to do

I’ve run a Managed Service Provider (MSP) for nearly 21 years. Well, to be honest, eight years of that was a Frankenstein version of an MSP as we tried to figure out how to escape the hours-for-dollars business model. Thankfully, we found TruMethods (Thanks Gary!) and a few years later joined a Winner’s Circle peer group. I’ve also met many […]

Why your MSP should offer training on Microsoft Teams

You may recall when the pandemic first hit, many small-to-medium-size business leaders were forced to shift quickly to remote working environments. To facilitate that change leaders needed to adopt tools, for example, Microsoft Teams and then many users required training. It was an interesting process to witness, as some business leaders were ahead of the […]

Simplify Online Training

The IT industry attracts a certain type.   Of course, I’m generalizing, but technology is complicated, and the detailed-oriented nerds of the world excel here. As is the case with any strength, the love of complexity prevalent in the MSP industry can be a weakness when it comes to building non-technical organizational competencies. Training falls victim to this. Technology training […]